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This privacy policy discloses the privacy practices for http://www.brilliantweddingpages.com/ and http://www.bwedd.com/, titled Brilliant Wedding Pages ("BWEDD.COM") and owned by Brilliance Web Design, Inc.
Your personal information and privacy are important to Brilliance Web Design, Inc. As such, we are offering this statement to explain what information we collect on BWEDD.COM and how we use it.
Brilliance Web Design, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Brilliance Web Design, Inc. collects information from our users at several different points on our website.
- Registration
In order to use our services, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site, to allow them to customize their wedding websites, and to allow guests to find couples they are looking for. It is optional for the user to provide demographic information (such as income level and gender) but encouraged so we can provide a more personalized experience on our site.
- Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
- Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
- LiveHelper Customer Support
In an effort to deliver the best customer support service possible, we use IP addresses with LiveHelper to discover where clients may be having difficulties on the site and to better assist our customers. In order to maintain our high quality customer support, we may keep logs of customer support conversations that use the LiveHelper application.
- Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site, or may have to login each time they visit a page.
- Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for goods and services. We use LiveHelper.com for live chat customer support services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
- Links
This web site contains links to other sites. Please be aware that we [Brilliance Web Design, Inc.] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
- Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
- Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
- Send to a Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Brilliance Web Design, Inc. will automatically send the friend a one-time email inviting them to visit the site. Brilliance Web Design, Inc. stores this information for the sole purpose of sending this one-time email. The friend may contact Brilliance Web Design, Inc. at support@bwedd.com to request the removal of this information from their database.
- Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our credit card order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
If you have any questions about the security at our website, you can send an email to security@bwedd.com.
- Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see "Choice/Opt-out" below.
- Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
- Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the Pagebuilder page or by emailing our Customer Support at support@bwedd.com.
- Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by e-mailing us at support@bwedd.com or by visiting the appropriate page:
- To remove yourself from the Cost Effective Bride
Visit http://www.bwedd.com/couples/cebnewsletter.asp
Enter your e-mail address and press "Remove Me"
- To remove yourself from service updates
Visit http://www.bwedd.com/pagebuilder/
Login and go to the General section and select "No" for "Bwedd.com should notify us of new features and updates as they become available for our website"
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
- Notification of Changes
If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
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